Below are results for core services as identified by the unit.  Each chart shows mean scores for each of seven questions.  The seven questions include an overall question and performance in specific customer service areas.  Each question was rated on a scale from extremely unsatisfied to extremely satisfied.


  • Onboarding and transitioning high school students into college: Support for first-year students--expectations, needed information, orientation, and advising
  • Transition of students from lower division to upper division: Advise students on choosing a meaningful major

Acting on Results

We heard you and are responding to your feedback!

The Provost has asked each unit to work on a plan for acting on their results. Action plans will be posted here in the fall.