TAP is about creating real, lasting change for the better in UW's central administrative units

Celebrating Success
Central Administration units are focused on continuous improvement. Success stories highlights selected projects and results.
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Building Community
Representatives from major units serve as Ambassadors, forming communities of practice, supporting the TAP survey and leading continuous improvement projects.
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Measuring Progress
The 2017 TAP Customer Service survey gathered campus responses to over 80 services; now units are responding to their results with specific, measurable actions.
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