Below are results for core services as identified by the unit.  Each chart shows mean scores for each of seven questions.  The seven questions include an overall question and performance in specific customer service areas.  Each question was rated on a scale from extremely unsatisfied to extremely satisfied.


  • CLUE Drop-In Tutoring Center: Late night, multi-disciplinary study center that offers drop-in tutoring, discussion, exam review sessions, and a writing center. Located in Mary Gates Hall on the Seattle Campus
  • IASystem Course Evaluations: Student ratings of  UW courses
  • ScorePak Test Scoring Services: Scanning, scoring, and reporting of classroom exams
  • UW Testing Center: Placement and certification testing for UW students

Acting on Results

We heard you and are responding to your feedback!

The Provost has asked each unit to work on a plan for acting on their results. Action plans will be posted here in the fall.