Below are results for core services as identified by the unit.  Each chart shows mean scores for each of seven questions.  The seven questions include an overall question and performance in specific customer service areas.  Each question was rated on a scale from extremely unsatisfied to extremely satisfied.


  • Business Diversity Purchasing Awareness: Raising awareness and influencing purchasing behavior across UW in support of business diversity objectives and vision
  • Environmental Sustainability Programs and Outreach: Developing and facilitating events and outreach programs to engage the campus community and improve sustainability
  • Organizational Excellence (OE) Consulting: Consulting, project management, training services, tools, and facilitation to help UW departments and units identify and solve problems, build capacity, and increase effectiveness
  • Student Sustainability Engagement and Experience: Provides formal/informal learning opportunities for students to engage in sustainability efforts, including  paid, academic (credit based) and voluntary internships, resources, and other support

Acting on Results

We heard you and are responding to your feedback!

The Provost has asked each unit to work on a plan for acting on their results. Action plans will be posted here in the fall.