Below are results for core services as identified by the unit.  Each chart shows mean scores for each of seven questions.  The seven questions include an overall question and performance in specific customer service areas.  Each question was rated on a scale from extremely unsatisfied to extremely satisfied..


  • Budget Process: Unit operating budgets, tuition and compensation recommendations, budget policies, fund references, budget planning analysis
  • Data and Analysis: Briefs on budget issues, peer comparisons, public profiles (e.g. gradution and retention rates, degree trends, enrollment) 
  • Management of State Budget and Policy: Bill tracker, legislative resources, fiscal notes, briefs on budget issues

Acting on Results

We heard you and are responding to your feedback!

The Provost has asked each unit to work on a plan for acting on their results. Action plans will be posted here in the fall.