Below are results for core services as identified by the unit.  Each chart shows mean scores for each of seven questions.  The seven questions include an overall question and performance in specific customer service areas.  Each question was rated on a scale from extremely unsatisfied to extremely satisfied.


  • Academic Affairs and Planning: Planning and approving new graduate degree programs; administering interdisciplinary academic programs; operating the academic program review process
  • CORE Programs/Professional Development: Professional development opportunities for graduate students
  • Fellowships and Awards: Manages funding opportunities that support graduate students
  • Graduate Enrollment Management Services (GEMS): GEMS provides academic program progress/completion services, operates MyGradProgram, and interprets policy and procedures regarding graduate education
  • Graduate Opportunities and Minority Achievement Program (GO-MAP): Provides funding and networking opportunities, professional development, and other support to underrepresented graduate students

Acting on Results

We heard you and are responding to your feedback!

The Provost has asked each unit to work on a plan for acting on their results. Action plans will be posted here in the fall.