Below are results for core services as identified by the unit.  Each chart shows mean scores for each of seven questions.  The seven questions include an overall question and performance in specific customer service areas.  Each question was rated on a scale from extremely unsatisfied to extremely satisfied.


  • Global Travel Security Management: Information for UW students, faculty, and staff about health, safety, and security abroad, including overseas insurance options and coverage, the UW Travel Registry, and emergency planning and assistance
  • International Agreements and Delegation Visits: Support for academic units exploring or engaged in partnerships with non-US universities, government agencies, and NGOs. Assistance with planning for visits by international delegations
  • UW Study Abroad: Partners with faculty, program providers, and universities for international study, research, and internships for undergraduate and graduate students. Offers advising, orientation, scholarships, and support for students; resources and assistance to faculty

Acting on Results

We heard you and are responding to your feedback!

The Provost has asked each unit to work on a plan for acting on their results. Action plans will be posted here in the fall.