Below are results for core services as identified by the unit.  Each chart shows mean scores for each of seven questions.  The seven questions include an overall question and performance in specific customer service areas.  Each question was rated on a scale from extremely unsatisfied to extremely satisfied.


  • Design & Web: Creates designs with UW branding for departments that can be used for print, web, and electronic production.  Build and support complex websites and interactive custom applications
  • Mailing: Receive, sort, and distribute packages and mail
  • Printing & Copying: Produce graphic communication materials that match the UW brand standard

Acting on Results

We heard you and are responding to your feedback!

The Provost has asked each unit to work on a plan for acting on their results. Action plans will be posted here in the fall.