Below are results for core services as identified by the unit.  Each chart shows mean scores for each of seven questions.  The seven questions include an overall question and performance in specific customer service areas.  Each question was rated on a scale from extremely unsatisfied to extremely satisfied.

Services

  • Development of New Fee-Based Programs: Partners with departments and schools to build and launch new self-sustaining programs - providing expertise, infrastructure, funding and risk management
  • Management of Fee-Based Programs: Partners with departments and schools on the ongoing management of established self-sustaining programs-providing expertise and infrastructure

Acting on Results

We heard you and are responding to your feedback!

The Provost has asked each unit to work on a plan for acting on their results. Action plans will be posted here in the fall.