Below are results for core services as identified by the unit.  Each chart shows mean scores for each of seven questions.  The seven questions include an overall question and performance in specific customer service areas.  Each question was rated on a scale from extremely unsatisfied to extremely satisfied.


  • Equipment Insurance: Online program that provides optional, low-cost insurance coverage to UW departments for owned, leased or borrowed equipment used for UW work
  • Worker's Compensation Claim Services: Worker's compensation claims and the return-to-work process for employees with restrictions. Serves as a liaison between UW, L&I, employee, department, vocational counselor and the medical provider(s)

Acting on Results

We heard you and are responding to your feedback!

The Provost has asked each unit to work on a plan for acting on their results. Action plans will be posted here in the fall.